There are a few reasons why you may have difficulty booking a load on the NEXT app:

  • Your NEXT Driver/Dispatcher account is not approved
  • Another Driver booked the load before you, while you were viewing the load
  • You already have another load booked during the same scheduled load transit time
  • You do not have enough insurance coverage to cover the cost of the freight
  • Your insurance will expire before load pickup date
  • Your insurance will expire during scheduled load transit time
  • You do not qualify to book a Drayage Relay load
  • Shipment was canceled while you were viewing or attempting to book the load
  • You are out of cellphone reception range

 
If you are unable to book a load for any other reason than what is listed above, or if you feel as though you are unable to book a load due to an error, please contact support through Live Chat. 

Did this answer your question?