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Owner Op & Dispatcher FAQ
Owner Op & Dispatcher FAQ
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28 articles in this collection
Written by
Ignacio Peña,
Chris North,
Roy Rosell
and 1 other
Where are all the loads during the pandemic?
Load availability during the pandemic.
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Written by
Roy Rosell
Updated over a week ago
I'm interested in doing Port Jobs
General Information for active OTR Carriers interested in doing Port Jobs
Written by
Ignacio Peña
Updated over a week ago
How do I change the language setting on the NEXT app?
Change your language setting to display the NEXT app in English, Spanish, Traditional Chinese, and Simplified Chinese.
Written by
Chris North
Updated over a week ago
Why am I having trouble booking a load?
Here are some reasons why you may have a hard time booking a load.
Written by
Chris North
Updated over a week ago
Getting Started
How do I get started with NEXT?
Sign up as an Owner Operator or Fleet Dispatcher
Written by
Chris North
Updated over a week ago
Do I need a smartphone to book loads?
Use your smartphone to book loads
Written by
Chris North
Updated over a week ago
What kind of equipment do I need?
Here's the equipment you'll need to move loads with NEXT
Written by
Chris North
Updated over a week ago
How do I become an approved carrier?
Add your Carrier Packet information
Written by
Chris North
Updated over a week ago
How soon can I begin booking loads?
Book loads as soon as your account is approved
Written by
Chris North
Updated over a week ago
How do I sign into the NEXT app?
Sign in on the NEXT app to book and move loads
Written by
Chris North
Updated over a week ago
How do I add a new Fleet Driver?
Add a new driver to your fleet
Written by
Chris North
Updated over a week ago
How do I update my fleet driver's information?
Update a driver in your fleet
Written by
Chris North
Updated over a week ago
How do I assign a load to my Fleet Driver?
Easily assign a load to your driver
Written by
Chris North
Updated over a week ago
Does NEXT issue fuel advances?
Request a fuel advance to get on the road faster
Written by
Chris North
Updated over a week ago
Does NEXT have Power-Only loads?
Power-Only loads are perfect for Drivers who don't own a trailer
Written by
Chris North
Updated over a week ago
Who can I speak to if I have more questions?
Contact NEXT with any questions you may have
Written by
Chris North
Updated over a week ago
Finding & Completing Jobs
How do I browse available loads?
Check out our available loads to book your next move
Written by
Chris North
Updated over a week ago
How do I book a load?
Booking a load with NEXT is easy
Written by
Chris North
Updated over a week ago
How do I view my loads?
Review all of your load details
Written by
Chris North
Updated over a week ago
How do I update the status of my load?
Quickly update the current status of your loads
Written by
Chris North
Updated over a week ago
How do I upload a POD?
Proof of Delivery documents must be uploaded before you can invoice for a load
Written by
Peter Vu
Updated over a week ago
What if I will be late on a load?
Contact NEXT immediately if you are running late for a load
Written by
Chris North
Updated over a week ago
What if I'm no longer able to complete a load?
Contact NEXT immediately if you need to cancel a load
Written by
Chris North
Updated over a week ago
Invoicing & Payouts
Viewing Payments
See issued payments and payment status of every job
Written by
Peter Vu
Updated over a week ago
How do I get free Quick Pay?
Get paid within 3-5 business days of POD & Invoice submission
Written by
Peter Vu
Updated over a week ago
How do I create & submit an invoice?
Invoice directly from the NEXT app
Written by
Peter Vu
Updated over a week ago
How do I add my payout information?
Add your banking account for automatic direct deposit
Written by
Chris North
Updated over a week ago
How much does NEXT pay for a load?
NEXT payout rates are based on the current market
Written by
Chris North
Updated over a week ago