Owner Op & Dispatcher FAQ

Where are all the loads during the pandemic?

Load availability during the pandemic.

R

Written by Roy Rosell
Updated over a week ago

How do I turn on location services?

Tracking shipments is quickly becoming an industry standard as real-time updates and ETA’s are being requested more frequently.

Written by Ignacio Peña
Updated over a week ago

What is RMIS?

NEXT partners with RMIS (Registry Monitoring Insurance Services) for continuous Certificate of Insurance monitoring on insurance coverages.

Written by Ignacio Peña
Updated over a week ago

I'm interested in doing Port Jobs

General Information for active OTR Carriers interested in doing Port Jobs

Written by Ignacio Peña
Updated over a week ago

How do I change the language setting on the NEXT app?

Change your language setting to display the NEXT app in English, Spanish, Traditional Chinese, and Simplified Chinese.

Written by Chris North
Updated over a week ago

Why am I having trouble booking a load?

Here are some reasons why you may have a hard time booking a load.

Written by Chris North
Updated over a week ago

What are the insurance requirements for Carriers?

Insurance coverage requirements

Written by Ignacio Peña
Updated over a week ago

How do I get started with NEXT?

Sign up as an Owner Operator or Fleet Dispatcher

Written by Chris North
Updated over a week ago

Do I need a smartphone to book loads?

Use your smartphone to book loads

Written by Chris North
Updated over a week ago

What kind of equipment do I need?

Here's the equipment you'll need to move loads with NEXT

Written by Chris North
Updated over a week ago

How do I become an approved carrier?

Add your Carrier Packet information

Written by Chris North
Updated over a week ago

How soon can I begin booking loads?

Book loads as soon as your account is approved

Written by Chris North
Updated over a week ago

How do I sign into the NEXT app?

Sign in on the NEXT app to book and move loads

Written by Chris North
Updated over a week ago

How do I add a new Fleet Driver?

Add a new driver to your fleet

Written by Chris North
Updated over a week ago

How do I update my fleet driver's information?

Update a driver in your fleet

Written by Chris North
Updated over a week ago

How do I assign a load to my Fleet Driver?

Easily assign a load to your driver

Written by Chris North
Updated over a week ago

Does NEXT issue fuel advances?

Request a fuel advance to get on the road faster

Written by Chris North
Updated over a week ago

Does NEXT have Power-Only loads?

Power-Only loads are perfect for Drivers who don't own a trailer

Written by Chris North
Updated over a week ago

Who can I speak to if I have more questions?

Contact NEXT with any questions you may have

Written by Chris North
Updated over a week ago

How do I browse available loads?

Check out our available loads to book your next move

Written by Chris North
Updated over a week ago

How do I book a load?

Booking a load with NEXT is easy

Written by Chris North
Updated over a week ago

How do I view my loads?

Review all of your load details

Written by Chris North
Updated over a week ago

How do I update the status of my load?

Quickly update the current status of your loads

Written by Chris North
Updated over a week ago

How do I upload a POD?

Proof of Delivery documents must be uploaded before you can invoice for a load

Written by Christopher M
Updated over a week ago

What if I will be late on a load?

Contact NEXT immediately if you are running late for a load

Written by Chris North
Updated over a week ago

What if I'm no longer able to complete a load?

Contact NEXT immediately if you need to cancel a load

Written by Chris North
Updated over a week ago

Viewing Payments

See issued payments and payment status of every job

Written by Christopher M
Updated over a week ago

How do I get free Quick Pay?

Get paid within 3-5 business days of POD & Invoice submission

Written by Christopher M
Updated over a week ago

How do I create & submit an invoice?

Invoice directly from the NEXT app

Written by Christopher M
Updated over a week ago

How do I add my payout information?

Add your banking account for automatic direct deposit

Written by Chris North
Updated over a week ago

How much does NEXT pay for a load?

NEXT payout rates are based on the current market

Written by Chris North
Updated over a week ago