There are a few reasons why you may have difficulty booking a load on the NEXT app:
Your NEXT Driver/Dispatcher account is not approved
Another Driver booked the load before you, while you were viewing the load
You already have another load booked during the same scheduled load transit time
You do not have enough insurance coverage to cover the cost of the freight
Your insurance will expire before load pickup date
Your insurance will expire during scheduled load transit time
You do not qualify to book a Drayage Relay load
Shipment was canceled while you were viewing or attempting to book the load
You are out of cellphone reception range
If you are unable to book a load for any other reason than what is listed above, or if you feel as though you are unable to book a load due to an error, please contact support through Live Chat.